Client payments / Clover
Your scope first.
Your payment next.
Arrange payment for an approved IESC service, invoice or retainer. The written proposal or agreement identifies the work, fees and payment terms.
Existing clients
Pay an invoice or retainer.
Use the payment instructions provided for your IESC project. Confirm the business name, project reference and agreed amount before completing payment.
Payment details are entered on Clover’s checkout page. Return to your invoice if you need to confirm the amount.
Have your invoice or project reference ready. Charlie will provide the payment link for your approved scope. Card details should be entered only on the payment provider’s page.
A clear payment process.
Confirm the engagement
Review the services, visits, samples, reports and any separately quoted work.
Use your payment instructions
Match the amount and project reference to the approved invoice or retainer request.
Keep your receipt
Save the provider’s payment confirmation with your project records. Contact Charlie if you need help matching a payment to the invoice.
Starting a new project?
Begin with a consultation so the service fits your property. Sampling, written reports, additional visits and specialist work are defined in the proposal.
Discuss your project →Retainers & scheduling
Retainer credits, unused balances, cancellations and changes follow the terms of your written agreement. Payment alone does not confirm a site visit or a particular verification result.